At this point, he has to gently lower him down to his feet because he couldn't carry him for long. He holds his small hand. He intends to help him to find his parents.

"Not here? Are you sure? Okay, let's look around." Taking the lead, he goes to the front desk and asks the staff workers behind the register. The answer is the same, they haven't seen anyone with those names.

Turning to him, worried. "They said they haven't seen them."